This issue was not raised in vain lately, The fact that everything is moving in this direction. Уже весной SoftBank откроет пробный магазин обслуживающийся именно роботами. Японский SoftBank объявил, it plans to open a shop with mobile phones, in which most of the customer service personnel will take at its disposal Pepper Robots.
prehistory
Pepper Robots are already used 500 companies in Japan, the way Nestle and Mizuho Bank. This robot was created by the Parisian company Aldebaran Robotics, which I bought SoftBank 2012 year. The most interesting feature is the ability to Pepper emotion recognition in human movement and voice. Robot Rental entrepreneurs will cost approximately three years 465 dollars.
The robot has a height Pepper 1,20 м и движется на трех колесах. The previously mentioned features are possible thanks to the built-in microphone and 3D camera. All information is displayed, on your 10-inch touch screen.
Hello, I'm Pepper. let's, I will help you
As can be seen from the information provided by the Japan Times, SoftBank plans to carry out checks in the period 28 March - 3 April. Store in Tokyo will be served 5 or 6-D-D Pepper. The robots will greet customers, to demonstrate their recommended models, as well as to answer questions, concerning the proposals and otherwise assist in buying.
Because of, it's just a test, the store also will be regular employees. They will ensure that, that everything was going according to plan, and if the client wants to sign a contract with the operator, They checked the documents proving his identity.
"It's hard for me to say, What will be the effect, but it should be a really interesting experiment " , - said General Director of SoftBank, Ken Miyauchi. He also added, that if the test will be able to, Pepper can bring significant savings to companies in the future.
robots
This is not the first such experiment. On the Internet there are already virtual assistants for many years, which replace the office customer service workers, and in various institutions(mainly in Japan) doing the work of administrators. In China, in turn,, in the restaurant is open for a long time, where the waiters are just humanoids.
Robots serving customers not only use pre-knowledge, but also a system of artificial intelligence based on the cloud, he uses the World Wide Web to search for the right answer to the question, in this respect they are superior to regular employees.
On the other hand, nothing'm not replace human contact. Besides, Is there a universal answer to this question, because there are different situations, and the robot is not able to always take into account all the circumstances. Finally, person must create the future, but he will do it in if it robots will occupy his workplace?
What do you think about it? You would like to have served robots? Answers please leave in comments.
